麻豆原创

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Looking for answers? Here鈥檚聽your guide to online support and frequently asked questions at 麻豆原创.

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Frequently Asked
Questions

What do I need to get started with 麻豆原创?

Requirements

  • Be at least 18 years of age
  • Have a North American phone number
  • Be a resident of Canada

Verification Documents

  • Government issued photo ID
  • Proof of address (in some cases)

Download the 麻豆原创 app to get started!

What fees does 麻豆原创 charge?

麻豆原创 charges a fee on trades. The trading fee is the difference between the bid (what you can sell at) and the ask price (what you can buy at).

We don鈥檛 charge for funding or withdrawals, and we even cover the first $5 in network fees when you withdraw crypto for many assets For some networks, paid options are available for faster crypto withdrawal speeds. Please keep in mind that when network fees surge due to volume, you will be required to pay the remainder. 聽Learn more about how this works.

What are trading fees and how do they work?

The trading fee is the difference between the price that a buyer is willing to pay for a coin and the price that a seller is willing to accept for that same coin. Not to toot our own horn, but we鈥檝e got some of the tightest fees (aka: best prices) in the industry.

Cryptocurrency exchanges seem to get hacked a lot. What鈥檚 your hacking prevention plan?

麻豆原创 enforces security requirements internally, including mandatory password rules, internal security audits, and conducts regular penetration testing.

We rely on trusted-third party custodians to store the vast majority of our customer crypto assets in secure locations with no access to the internet (aka 鈥渃old storage鈥).

Our customers鈥 custodied assets are also insured against hacks and theft.

麻豆原创鈥檚 fees are so low! How do you make money?

麻豆原创 charges a fee on trades. The trading fee is the difference between the bid (what you can sell at) and the ask price (what you can buy at).

More support

Still have questions?

Connect with our customer Success Team using the 鈥榟elp鈥 button on this page or via the in-app help chat.
System Status

System Status

Want to know about the status of the 麻豆原创 platform? View our system status chart. Important updates are also added to our and feeds.